Report content

If you see content on our online services that you believe is unlawful, please let us know so that we can investigate the matter. Content can be reported to muenchen_app_kontakt@swm.de. Content may be unlawful, for example, if it violates applicable laws, the rights of third parties or the General Terms and Conditions. This applies to all types of content published via our services, including offers.

As soon as we receive your report, we will send you a confirmation of receipt. We will then review your report and make a decision in accordance with applicable laws, the provisions of our Terms and Conditions and our policies.

We may forward the content of your report and the information contained therein to the user who published the reported content. We will only disclose your identity if this is absolutely necessary.

When submitting a report, you must act in good faith and ensure that the information you provide is accurate and complete. Please note that we have the right and are legally obliged not to pursue reports from users and third parties who abuse the reporting process and repeatedly submit obviously unfounded reports.

Report content

Contact point for Digital Services Act ("DSA") matters of the muenchen app:

Stadtwerke München GmbH

Emmy-Noether-Straße 2

80992 Munich

E-mail: muenchen_app_kontakt@swm.de

Would you like to report content?

Please leave us your request.

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I consent to Stadtwerke München GmbH contacting me via e-mail in relation to the muenchen app product. I confirm that the information I have provided is correct and complete to the best of my knowledge and belief. Revocation with effect for the future is possible at any time, see data protection information below

When you contact us via the contact form, the data you provide will be processed for the purpose of answering your request. Stadtwerke München GmbH, Emmy-Noether-Straße 2, 80992 Munich, is responsible in accordance with Article 4 No. 7 of the EU General Data Protection Regulation (GDPR), datenschutz.stadtwerke@swm.de. The legal basis is Article 6 (1) (f) GDPR. Further information on the processing of your data, in particular on the rights to which you are entitled, can be found in our data protection information.